You can easily request a coaching session at any time through your online account.
- Select “Programs” at the top and then “Condition Management.”
- Select “See coaching options” from “1:1 Coaching.”
- Select “Schedule a session.”
- Fill out the required information (make sure the date, time, and time zone are correct) and click “Schedule Session.”
You’ll receive a confirmation email with your session details. You’ll also get a reminder email and text message 24 hours prior to your scheduled coaching session. If you need to cancel or reschedule, please do so at least 24 hours in advance when possible. You can change your appointment by clicking the “Reschedule/Cancel Appointment” link in your confirmation email.
Schedule a coaching session from the mobile app
Schedule a coaching session from your meter
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